Who is behind Nomadik Morocco?

​

Nomadik Morocco is powered by a transatlantic team dedicated to your perfect Moroccan adventure.

Hassan, the co-founder and Head Guide in Morocco, is the heart of the experience. Born and raised in the High Atlas mountains, Hassan is an experienced tourism professional and driver with over 10 years of expertise, specializing in local culture and traditions. His team of regional partners are the local experts who craft and deliver your unique journeys from the mountains to the desert.

​

Alexa operates from North America, handling all Marketing, Partnerships, and Planning services. She ensures a smooth, hassle-free booking experience for our international clientele, providing accessible support and detailed itinerary planning before your trip begins.

​

Learn more about the team, our expertise, and our local roots here. 

​

​

What services do you offer?

​

We provide tailored private experiences including Sahara Desert Tours, Atlas Mountain Treks, cultural explorations, and reliable private airport transfers. We are dedicated to promoting authentic experiences and high-quality, stress-free services. When you travel to Morocco, your smile is important to us.

​

Where are you based, and which regions do you cover?

​

We are based in Marrakech and Imlil, near the Toubkal National Park, and operate throughout Morocco. Our assistant is also available for support from Canada.

​

​

- BOOKINGS & PAYMENT -

​

How can I make a booking?

​

You can book directly through our website by filling out the booking form or contacting us via email or phone. However, we always recommend a free consultation to understand your needs better and ensure we make the best personalized tour recommendations.

​

What payment methods do you accept?

​

We offer flexible payment options including Credit card, PayPal, Wise, and bank transfer. We will confirm the most suitable method for your booking during your consultation.

​

Do I need to pay a deposit?

​

Yes, a deposit is required to confirm your private tour booking. The balance can be paid at the start of your trip or arranged in advance. Specific payment deadlines will be clearly outlined upon booking.

​

What is your cancellation policy?

​

Yes, you can cancel, but we require notification via email or phone before 15 days. We prioritize flexibility and will send you our clear policy details upon request or booking confirmation.

​

​

- LOGISTICS & SERVICES -

​

Do you provide transportation to and from the airport?

​

We offer reliable private airport transfer services in Marrakech and can arrange transfers in other cities as part of your customized tour.

​

Can you help arrange airline tickets or other transportation?

​

We can refer you to our trusted travel advisor, and we are happy to provide detailed advice on flights and transportation options within Morocco to complement your tour.

​

What type of vehicles do you use?

​

Our vehicles are modern, well-maintained, and fully air-conditioned, suitable for various group sizes and distances across Morocco's terrain. We adapt to the size of your group.

​

​

- EXPERIENCES & ETHICS -

​

Are your tours family-friendly?

​

Our tours are fully customizable and suitable for families, solo travellers, and groups. We focus on providing high-quality private experiences, are transparent, and will recommend the best options that fit your budget and travel style.

​

Do you support the local economy?

​

Absolutely! Sustainability and fair practice are essential to us. We hire local guides, muleteers, and drivers and work with local businesses to ensure fair pay and support sustainable practices throughout our operations.

​

Do you include travel insurance in your tours?

​

No, we do not include travel insurance. It is highly recommended that you purchase comprehensive travel insurance before your trip for maximum peace of mind.

​

Is tipping important?

​

Yes, tipping is appreciated and strongly supports the livelihood of our local guides and staff who work hard to ensure you have an unforgettable authentic Moroccan experience.

​

What happens if I don’t pay my deposit on time?

​

We reserve the right to cancel your booking if we don't receive the deposit by the agreed-upon deadline. We recommend communicating any payment delays immediately.

​

How can I contact you for more information?

​

You can email us at info@nomadikmorocco.com or call us at to speak directly with the team.

​